FAQ

Where can we find your products? 
Please check our Where to Buy page for local retailers (we are adding more all the time so please check back!)

What is unique about your products? 
Frankly, everything!  Our Goodies are made from whole, unprocessed foods that not only taste great, they're good for you and what your body deserves when you're looking for a delicious treat! Most treats on the market today (including vegan treats) contain mostly processed ingredients including white flour, white sugar and oil in the form of margarine. These are all addicting foods that are not doing your body any good. Our philosophy is to not only enjoy your food, but also allow your body to enjoy it which allows you to feel good about eating it afterwards! 

How many grams of sugar per cookie? 
While we don’t use processed sugar to sweeten the base of the cookie, we do use dried fruit which of course contains naturally occurring sugar. This is balanced with the natural nutrients in the fruit: fiber, protein and vitamins and minerals. It varies, but there are generally 6-7 grams of sugar per cookie, mostly in the form of date or raisin “sugar.” The entire fruit is used to make the cookies, so you are getting all of the nutrients and fiber in the dried fruit, along with the sugar. If the cookie/muffin contains chocolate chips, it also contains a small amount of cane sugar.  
The magic of these cookies is that the beans/sunflower seeds/oats balance the sugars so you should not get a spike (or as much - depending on your individual blood sugar control). The protein, fiber and whole food fats make the magic! Please note that a whole-food, plant-based diet is a great solution to blood sugar issues. Read Dr. Neal Barnard's Program for Reversing Diabetes for more info and a great tutorial on the truth behind what actually causes diabetes and blood sugar issues, like insulin resistance. 

Why do you include beans in your cookies? 
I started experimenting with adding beans to many of my recipes because I realized that we could all benefit from eating more of them. They are moist & mild-tasting so they lend themselves well as a base for our other delicious flavors. They’ll fill you up due to their high fiber content, improve your digestive system, cleanse your body, provide plant protein and you won’t even know it!  HERE are five important reasons from our friends at Forks over Knives (watch on Netflix!) to include more beans in your diet!

 

Is whole-food plant-based (WFPB) the same as vegan? 
No. Vegan is a least-harm type of lifestyle people choose to follow to benefit the animals and the planet, but not necessarily for their health. WFPB is a diet meant to decrease processed foods in the diet and perhaps combat/prevent degenerative diseases like diabetes & heart disease. As it turns out I’m both WFPB AND VEGAN, because that's the most impactful way an individual can help their own health, the animals, and the planet! 

Why are the cookies vegan? 
To me, there is no other way! I’ve lived a vegan lifestyle since 1990, so there are no animal products in my kitchen. 

Do the cookies taste like beans?  
Nope! As Steven says, "They taste like lovely little sweet cake pillows giving you a warm hug!"

Why are your products oil-free? 
Oils are ultra-processed foods, so they are not included in a WFPB diet. They are 100% fat and 100% extra calories that most of us don’t need! According to the work of Dr. Caldwell Essylstein, oils actually CAUSE heart disease so they should be avoided. 

What items are gluten-free? 
All of our products are gluten-free and every possible step has been made to make sure they are free from gluten. Our products created in gluten-free environment. But, they are not made in a completely gluten free kitchen. We cook in Maya’s Cookie’s kitchen (all vegan), after equipment and surfaces have been thoroughly cleaned and sanitized. 

Are your products organic? 
We use organic ingredients whenever possible.

Is delivery available? 
Yes, free delivery is available in San Diego for orders of $70 or more and also free for orders $20 or more in the area around Poway. Contact us at hello@tracysrealfoods.com with any questions. 

Do you have plans in the works for more Tracy's REAL food products?
Yes! We always enjoy hearing your recommendations for what else we should make.  I've got some great oil-free sauces and cheeses, plus other savory food ideas I'm developing in our test kitchen.  We look forward to getting them out to you, soon.  Stay tuned!

How much caffeine is in your mocha cookies? 
There’s approximately 4-5 mg caffeine per cookie compared to about 95 mg in an average cup of coffee.

Why did you switch from almonds to sunflower seeds? Organic sunflower seeds are more readily available/affordable. They're still an excellent source of fiber/protein/healthy fats! And less people are allergic to seeds than nuts. 

Why is there a bit of green "dis"coloration in my cookie/muffin? This is completely natural and safe! It's simply a spot of chlorophyll from the sunflower meal which naturally contains chlorophyll. Sometimes the seeds react with the leavening and temperature changes to create a bit of green. But we notice no flavor difference and see it as an advantage. A bit more green is always good! Check this site for more interesting info about this.  (Crazy Food Questions and Answers)

How much is shipping and how long will it take to receive my order? 
We use "Standard Shipping" ($10) and "Express 2-3 Day Shipping" ($20) for most orders. If you are ordering one or more of our semi-perishable items, and your Goodies require air travel to arrive within 2-3 days, please choose "Express 2-3 Day Shipping."

Can I include a note with my gift order? 
Yes! Please include it in the Notes to Seller section of your order.  We will be sure to include it.  People love giving and receiving our Goodies as gifts!

What is your Return/Refund Policy? 
We are unable to accept returns.  If you experienced an issue with your order please email us at:  hello@tracysrealfoods.com. 

When will I receive my shipped order? 
All orders are sent either via USPS Priority shipping or UPS Ground (for local/southern California).  Most orders will arrive within 1-3 days of being shipped depending on your region.  Once your order has been shipped you will receive a tracking number.  We do not take responsibility for orders that have been marked delivered but may not have been received.  We recommend keeping an eye on your tracking number to make sure someone is home when the order arrives.